AI WhatsApp Concierge for Hotels & Homestays — Automate 80% of Guest Messages and Sleep Through the Night
UnsparkAI is the AI WhatsApp concierge for independent hotels and homestays in Malaysia and Indonesia.
It delivers instant, 24/7 replies to guest inquiries — even at 3 AM — learns your brand voice,
handles bookings, and only escalates complex issues to you.
What UnsparkAI delivers
- 24/7 AI-powered responses — handles FAQs on pricing, amenities, and policies instantly, day or night.
- Intelligent guest profiling — collects preferences and details naturally in conversation.
- Automated night-shift bookings — closes deals and secures deposits while your team is off the clock.
- Custom brand voice — tune the AI's tone to match your property perfectly.
How AI guest automation works
- Sync knowledge base — upload your house manual or PDF guide; the AI learns your rules, amenities, and tone.
- Automated concierge — guests ask questions on WhatsApp; the AI answers instantly 24/7. Draft Mode lets you review before sending.
- Smart escalation — routine queries are handled automatically; complex issues are escalated to you only when necessary.
Works with your booking sites
UnsparkAI complements Airbnb, Booking.com, and your existing booking platforms, plus integrations with
WhatsApp, Notion, and Google Sheets. It uses the official Meta/WhatsApp Business API with SSL / 256-bit encryption.
Pricing
Early Access Plan — RM 200/month. Cancel anytime. 14-day money-back guarantee. Go live in 72 hours.
Start your 14-day pilot ·
Chat with us on WhatsApp ·
unsparkai.com